We are happy to accept Cash, Checks, VISA, MasterCard, American Express, Discover and Care Credit. We offer payment plans through a third party financing company CareCredit. They offer 6 ,12 and 18 months same as cash** depending on your treatment needs.
We accept and file almost all insurance . We will gladly file all of the necessary paperwork to your carrier, and we are willing to accept payment from them. All deductibles, estimated co-payments, waiting periods, fees, etc. not covered by insurance are expected at the time of service.
In addition to accepting all traditional insurance plans, we are also an “in network” participating provider for:
*Aetna PPO/Aetna Discount Plan*
*Blue Cross/Blue Shield of NC (BCBSNC)
*Cigna Dental & Cigna Savings Discount Card*
*Delta Dental Premier
*RETIRED MILITARY – we are in network with Aetna Dental – PPO, Delta Dental, FEP BlueDental - under the BCBS of NC fee schedule, GEHA - under the CIGNA fee schedule, Metlife - PPO
We ARE NOT in network with the following for Retired Military
For all plans – please note we are NOT a DMO or HMO and the insurance will not pay for a patient for our office in this type of plan. Please verify this with your insurance prior to any and all appointments.
Please remember – your dental insurance is between YOU and the insurance company. We file for the benefits as a courtesy to the patient. We try to assist you in maximizing your dental insurance. We are not responsible for maximums, frequencies, deductibles, copays, wait periods, changes in plans, etc. The patient is expected to keep up with and know this information. We will assist you in obtaining this as much as we are able to. However, our researching of your plan is very limited and anything your insurance does not pay for -regardless of what we may estimate, etc. is the responsibility of the patient (or patients guardian). If we do not get payment from your insurance company within thirty (30) days from the date of your treatment – we do send a statement to you. It will be your responsibility to contact your insurance company to see why the claim has not been paid. We are happy to assist you in getting the claim paid, but again, it is the responsibility of the patient to insure that it gets paid.
We are not a DMO. If your plan states that it is a DMO – you must see the provider that you listed with them upon sign up. These plans will not pay for you to come to our office.
*This is not dental insurance, but allows you to take advantage of the benefits of the contracted fees for that plan. For more information – contact Cigna Savings Dental Plan directly.
**This is a program that accrues interest at the rate of 26.99% from the day you begin a transaction. If you do not pay this off in the Same as Cash time – the interest will go back to the day the card was charged and interest will be due from you from that beginning date.
[Eric T. Moskowitz, DDS Contents Financial]
Your appointment that you reserve will be specifically for you. In order for us to give all of our patients good customer service, we ask that you give us no less than 48 hours to cancel/change or your appointment. If we do not have a minimum of 48 hour notification that you are not coming to your appointment – we reserve the right to charge a $100 failed appointment fee that will need to be paid prior to scheduling another appointment. We do understand emergencies and sicknesses do arise and we are more than happy to work with you if given these circumstances. We appreciate your understanding of this policy.